FAQ

4 Star Serviced Apartments In Dublin

  • What House Keeping Services can i expect?

    Your apartment comes fully serviced, with all bed linen and towels provided. For Guests staying for a period of 7 days or more, there will be a weekly maid service. This involves a full linen and towel change; apartment clean, vacuum and floors. For your arrival you will be supplied with initial essentials such as toilet paper, toiletries, bin bag and dishwasher tablets. Thereafter, these items are readily available from convenience stores and supermarkets located closeby.

  • What’s included in the inventory?

    Please select Inventory on the menu bar above to see a full list of what’s included in your apartment. The detail of this will change depending on the number of bedrooms in the apartment.

    Click here to view inventory list.

  • Can we get a cot and a high chair?

    Yes, cots and high chairs are available. These should be booked at the time of making your reservation with us.

  • What’s in my Welcome Pack?

    Your Welcome Pack contains tea, coffee, milk and sugar so you can sit down and relax with a cuppa when you arrive. You will find a host of services close to your apartment, mini markets, restaurants etc. Please consult your Information Book in your apartment for further details on these services and other amenities.

  • What time is check out?

    Our check-out time is strictly 10am. Should you require a later check out, please contact our office or Duty Manager who will try to accommodate your needs. Late check out requests are subject to an additional charge and it is not always possible.

    All keys, key cards, fobs, car park entry zappers etc, should be returned on departure to the designated location advised by the Duty Manager on check-in.  Each property has specific locations to be advised on this. We will be happy to look after your bags when you check out if you are not departing until later.  Check with the Duty Manager also on check-in, how this can be done.

  • How about Broadband?

    High Speed wireless broadband is available in all our apartments. Just ask on check in how to connect. Additional fees may apply.

  • Does the apartment have a direct dial telephone?

    Yes, almost all of our apartments at South Dock, Baggot Rath House are equipped with direct dial telephones. A list of the charges are available on request but the charges are not much higher than the national provider. Please note that International calls made from the apartment can work out to be very expensive and for best value we recommend buying a calling card. The calling card market is very competitive so cards featuring low international rates are widely available. We do not charge a fee for using calling cards from the apartment and they are readily available from local shops and vendors There is a €5 charge for phone activation.

  • How do I check in and collect the keys?

    Prior to your arrival at the apartment, you will have been issued with a Welcome Letter and directions. This will detail the exact address of the building, and we require an arrival time to have a representative at the apartment to meet and greet you.  We cannot accommodate check ins before 2pm, however, we will be happy to look after your bags until your room becomes available. You will be required to complete a check-in form at the time of check-in. The representative will be pleased to hand you your keys and help with any queries you may have about the local area. It is extremely important that you provide us with as accurate an arrival time as possible. This will allow us to cater for your needs better.

  • Extending Your Stay?

    If you need to extend your stay, it will be necessary to contact us as soon as possible prior to your arrival so that we can arrange to have your booking extended.  While in one of our apartments, if an extension is required, please contact our reservation team. It is not always possible to extend your stay at short notice but obviously it is our policy to facilitate our customers needs and we will do our utmost to accommodate all extensions.

  • Do you have a minimum stay?

    All of the apartments have a minimum stay of 3 nights. Some properties have a minimum stay of 7 nights and in some cases it can be as much as 30 nights or more. Locations, which require a stay to be longer than 3 nights, are clearly marked as such.  If you do not see a minimum stay requirement for a specific property listed, it is safe to assume that the building will allow stays of 3 nights or more.

    So whether you are relocating in Dublin for a short term, a corporate client looking for somewhere to stay while on business or a relaxing leisurely weekend away we can cater for all your needs.

  • What amenities does the apartment have?

    Elevators:  In most cases, the apartment buildings have elevator services, particularly in the higher buildings. If you need a lift please confirm on your booking.

    Kitchens:  Yes, all of the properties have full cooking facilities, come complete with crockery, kitchen utensils and modern appliances. Check out the standard inventory on the main toolbar for a full list of what you can expect to find at your apartment.

    Bed linens and towels:  All of our apartments come with plenty of bed linen and towels. If you require more during your stay, enquire locally and they will of course be provided at a small additional charge.

    TV, stereo, CD player, radio, washer/dryer,  hairdryers are provided in each property.

  • What methods of payment do you accept?

    We accept Visa, MasterCard and American Express charge cards. You can also pay for your apartment accommodation using bank drafts drawn on Irish Banks. Please note that cheques will only be accepted 14 day prior to check-in and are subject to normal clearing and security procedures. Please note the credit card used to secure and pay for the booking will be required at time of Check-in at the reserved property.
    Payments can also be made by EFT Electronic Funds Transfer directly to our Euro bank account. Our payment terms are 50 percent deposit on booking and the balance payable the week before arrival. Payments will not be accepted on arrival.

  • How do I make a reservation?

    After you have chosen a selection of apartments that you would like to enquire about simply contact our reservations team at +353 1 678 1100 or drop an email to info@www.yourhomefromhome.com. The reservation process is very simple and we are always on hand to guide you through or answer any queries you may have. You may also enquire about property availability online. We usually answer all email enquiries within in 1 working day. Or simply go online and book on our website and avail of our special online rates.

  • What are your terms and conditions?
  • What about parking?

    Safe and secure parking is available in most of our properties. Just check the property details to see that its available for your choice.

  • Why rent an apartment instead of a hotel room?

    For Freedom, Flexibility and Value Apartments are the real alternative to hotels in Dublin, Ireland. They provide more space, cheaper rates and a wide range of alternatives. Guests will find many advantages to renting short term Corporate and Leisure apartments instead of staying in large, impersonal hotels. One of the main attractions is the degree of personal freedom that is enjoyed. While every guest enjoys the cosseting attentions of a good hotel, most acknowledge the existence of a satisfaction barrier, which is breached after a few days. Apartment dwellers, by way of contrast, are free agents. Not only are they spared the sometimes inhibiting formality of dining room dress rules, they are also able to utilize the kitchen facility to cook inexpensively for themselves. These large corporate and leisure apartments offer all Your Home From Home comforts with stylish furnishings, fully equipped kitchen, and Internet Access. Apartment rentals offer unparalleled privacy, larger quarters, a greater selection of locations and more flexibility in planning. The cost of a weeks stay in a one bedroomed apartment will generally average out to be €30 cheaper than a standard double room in hotel accommodation So whether its a family home, self-catering vacation, leisure holiday, corporate relocation, call us today to book your Dublin apartment.  Your Home From Home – providing luxurious corporate, leisure and relocation apartments accommodation in Dublin